IMPORTANT FACTS TO CONSIDER WHEN PURCHASING & INSTALLING SYNTHETIC GRASS:
Have you checked whether the contractors quoting your backyard job are using an Australian made product?
You would be crazy not to ask for an Australian made synthetic grass product. Australian products are manufactured under strict regulations and are manufactured to stand the harsh Australian climate.
Will you receive an Australian manufacturers product “warranty certificate”?
Please ensure your installer can provide a local “Manufacturer’s” warranty certificate before you sign up the contract. How can you be guaranteed with an international warranty?
Why are Australian made products superior to the cheap internationally manufactured products?
Aside from superior quality, the use of virgin quality raw materials & assured durability, being 100 per cent Australian made AND owned, you can be sure there will be no formaldehyde, no lead and no heavy metal components in your products.
Why I should worry about Lead, toxins and Heavy Metals?
Heavy metal is known to have serious health effects, especially if you have children and pets in your family playing on the surface. These are also dangerous to our environment. Unfortunately, imported products have been shown to contain these elements. More information can be found in various medical journals & findings.
Why do some imported cheap synthetic grasses have heavy metals in it?
Some of the overseas manufacturers use cheaper quality raw materials and are not under the same strict manufacturing guidelines we have in Australia
Why do Australian made products sometimes cost more than cheap imports?
Australian made products cost more to make due to our Australian wage regulations and the high cost of maintaining our manufacturing plant. We also choose to only use the highest grade, virgin raw materials available and make products of a high quality that look better and last longer and that are safe for humans and the environment. Beware – many synthetic grass installers do not promote the fact that they are using cheap overseas made products and do not pass on the saving to the client. It is your right to ask the question and know where your turf was made! Call us and we can advise if the turf you have been quoted is Grassman!
Can I come & see how the products are made?
Yes, you are most welcome to visit our manufacturing plant located in Botany NSW – right next to Sydney Airport. We are a factory not a warehouse and you can witness the conversion of polymer being transformed through extrusion, winding, knitting, tufting and finishing right in front of your eyes …
Why is Australian made warranty so important?
Having an Australian product with an Australian Warranty is beneficial for many reasons. We have a physical presence in Botany, NSW and have had for many decades. So we stand behind the warranty that your installer offers. Even if your chosen installer is not in business in 5 years – we will be! How would you ever be able to rest assured with an international warranty!
What happens if the contractor installing artificial grass in my backyard goes out of business during the warranty period?
Buying Grassman product your warranty comes from us, the manufacturer and we will uphold all product warranties.
Does an “Australian warranty” hold more value?
Yes, Australian companies are required to operate according to Fair Trading
Should I spend more money on Australian made product?
Make a wise decision on a slightly higher initial investment for a better quality product with guaranteed 7 year warranty. Don’t compromise for few dollars savings or often no saving at all.
Why should I buy Australian made products?
Keep local jobs alive and support Australian manufacturers as well as be assured of the best quality, safe products.
Why should I buy Grassman landscape products?
Grassman is a family owned company and has a proud and trusted history since the 1970’s. Experience, quality, service and integrity.
You told me that Grassman has a history since 1979, what does that mean to me?
Grassman can be trusted to stand behind the product warranty, you know where to find them.
Can I make inquiries with the Fair Trade Department to find out whether Grassman has had any adverse reports?
Yes this information is available to the public. We take pride in being an ethical company and we always stand behind our products.